Acquisition Extends QGenda’s Healthcare-Specific Workforce Management Portfolio To Include Industry-Leading Residency Management Solution
QGenda, a Hearst company and a leading provider of software that empowers healthcare organizations to streamline care team scheduling, optimize staffing, and enhance operational efficiency, today announced that it has completed the acquisition of New Innovations, the industry’s largest provider of residency management software (RMS). New Innovations’ specialized software is used by hospitals and health systems to manage all aspects of their physician graduate medical education programs.
The announcement was made by Steven R. Swartz, President and CEO at Hearst; Gregory Dorn, MD, President at Hearst Health; Greg Benoit, CEO at QGenda; and Steve Reed, President at New Innovations. With this acquisition, QGenda expands its existing healthcare workforce management solution to include the management of the resident and fellow training lifecycle, including onboarding, evaluations, scheduling, and value-based reimbursement strategies.
“The addition of New Innovations strengthens our commitment to delivering a single workforce management platform that enables our customers to address the specific needs of each member of the healthcare workforce, now including residents,” Benoit said. “Delivering a more seamless integration with New Innovations enables a single source of truth for workforce management data and insights across the entire care team. Additional investments in AI solutions to streamline resident evaluations and enhancements to mobile capabilities will help to eliminate the time-consuming, manual process of managing providers and residents across two separate systems.”
New Innovations manages the end-to-end resident lifecycle, providing a complete view of medical learners and the efficacy of programs to ensure optimal accreditation results, curriculum alignment, and learner outcomes. Accredited residency and fellowship programs nationwide leverage the New Innovations Residency Management Suite to more effectively onboard and credential residents and fellows, optimize schedules, complete evaluations, and provide administrative oversight and guidance. The acquisition of New Innovations helps to ensure that QGenda’s customers that sponsor residency and fellowship programs can more efficiently maintain accreditation, successfully graduate residents, and receive reimbursement for residency programs.
“New Innovations has partnered with residency programs for more than 25 years, empowering medical educators and administrators to provide quality medical education,” said Reed. “By joining forces with QGenda, we’re able to deliver greater value to our combined customers. QGenda shares our unwavering commitment to supporting hospitals and health systems, but also brings a deep expertise in healthcare. Their singular focus on addressing the complexities of managing the healthcare workforce makes this partnership an exciting opportunity to amplify our impact and better serve our customers.”
About QGenda
QGenda revolutionizes healthcare workforce management everywhere care is delivered. QGenda ProviderCloud, a purpose-built healthcare platform that empowers customers to effectively deploy workforce resources, includes solutions for scheduling, credentialing, on-call management, time and attendance, clinical capacity management, and workforce analytics. More than 4,500 organizations, including leading physician groups, hospitals, academic medical centers, and enterprise health systems, use QGenda to advance workforce scheduling, optimize capacity, and improve access to care. QGenda is headquartered in Atlanta, Georgia. Learn more at qgenda.com.
About Hearst Health
The mission of Hearst Health is to guide healthcare organizations by delivering essential intelligence and software that improve the quality, safety, and efficiency of care. Hearst Health has been innovating with care for more than 40 years, with a commitment to making a lasting positive impact on health. The Hearst Health companies — FDB, Homecare Homebase, MCG, MHK, QGenda, and Zynx Health — elevate care by informing and empowering participants across the health journey. To learn more, visit hearst.com/hearst-health and follow @Hearst Health on LinkedIn.
About New Innovations
New Innovations delivers Residency Management Software to Graduate Medical Education (GME) providers to efficiently manage residency and fellowship program information. For more than 25 years, New Innovations has partnered with residency programs nationwide, empowering medical educators and administrators to provide quality medical education. The New Innovations Residency Management Suite consolidates multiple, disparate processes to more effectively onboard and credential residents and fellows, optimize schedules, complete evaluations, implement value-based reimbursement strategies, track payroll, and provide administrative oversight and guidance.
Originally announced July 9th, 2025
