COMPLETE Care Pharmacy has launched a new model of care in its Landsborough Qld store, showcasing how pharmacists can deliver comprehensive healthcare services while maximising their full scope of practice capabilities.

The opening of the store on 30 Jul was attended by Kos Sclavos, former National Guild President, and James Lester, Qld Guild Vice President, as well as members of the local community.

Owners Tim Fitzpatrick and Sean Fitzpatrick have recently completed their Graduate Diploma of Advanced Pharmacy Practice for Full Scope of Practice.

“The Complete Care model provides the framework and support systems that allow us to truly utilise our full scope of practice,” explained Sean Fitzpatrick.

“We’re not just dispensing medications – we’re providing comprehensive healthcare solutions that keep patients out of emergency departments and deliver accessible care directly within the community,” he said.

Complete Care Pharmacy Landsborough joins a rapidly expanding network of pharmacies successfully implementing this care model across the country.

The framework provides pharmacists with the tools, training, and support systems necessary to transition from traditional dispensing to comprehensive healthcare delivery.

Features of the Landsborough pharmacy include private consultation rooms, and streamlined technology and dispensing integration supporting efficient clinical service delivery and patient management.

The store provides comprehensive health consultations, reducing barriers to healthcare, and patients can access in-store allied health services, with a nurse practitioner and diabetes educator creating seamless patient care pathways.

“While a local event, this pharmacy’s launch represents a significant, forward-looking model for the future of pharmacy services across the country,” said Kaytlin Rolff, Operations Manager at Complete Care Pharmacy. KB

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