ABORIGINAL patients who received hospital care were four times as likely to rate their care as ‘very good’ if they said health professionals were ‘always’ kind and caring, according to a report from the Bureau of Health Information (BHI) released today.

The Insights Series – Aboriginal people’s experiences of hospital care: 2019 to 2024 is based on survey data from more than 12,000 Aboriginal people, with the report providing insights into the experiences of care of thousands of Aboriginal people who were admitted to a NSW public hospital.

In 2024, most of those who responded to the survey provided positive ratings of care – more than eight in 10 (86%) said their overall care was ‘very good’ (60%) or ‘good’ (26%).

However, Aboriginal patients reported significantly less positive experiences than non-Aboriginal patients for most survey questions, and were seven percentage points less likely than non-Aboriginal patients to rate their overall care as ‘very good’.

Other measures impacting positively on the overall rating of care were having ‘very well organised’ care, support from Aboriginal health workers, and admission to rural, rather than urban hospitals.

Read the report HERE.

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