Thousands of people have invested in a Ring doorbell camera, a popular item that allows you to see who is at your front door and allows you to speak to them even if you can’t answer. But recently, multiple social media users have shared videos claiming that their Ring doorbells were hacked in May 2025.
Ring doorbell users all across the United States have claimed that their app for the camera was logged into by an unknown user on May 28, 2025. One TikTok user shared a video with evidence of unknown logins on that date.
Although one person pointed out the potential hack on Ring cameras, many other customers chimed in, claiming the same thing happened to them. On the Ring app, you can see the devices logged into your camera and when they logged in. However, this issue wasn’t discovered until just this month.
Were the unauthorized logins a hack or a glitch?
Customers were sharing their anger towards the company, assuming Ring had kept the fact that a breach occurred under wraps. According to the Federal Trade Commission (FTC), there are “laws requiring companies to disclose a data breach to their customers, and some states set deadlines on how quickly a consumer must be informed.”
Although millions of customers claim they were also “hacked” on May 28, finding multiple attempted logins from unknown devices, Ring explained this is not exactly the case. The company shared that this was all the result of a glitch and that there was no massive data breach, despite what consumers believe.
“We are aware of an issue where information is displaying inaccurately in Control Center,” the Ring website wrote on July 22. “This is the result of a backend update, and we’re working to resolve this. We have no reason to believe this is the result of unauthorized access to customer accounts.”
Ring continually updated its consumers throughout the day, later sharing that the issue had been resolved.
Why didn’t Ring inform customers of the glitch?
While it’s probable that Ring is correct in assessing the situation as a glitch rather than a hack, customers are still up in arms about how the company addressed the situation. Most folks found out about the possibility of their cameras being hacked through social media after one user shared their experience. And although Ring made comments on the situation, they never addressed users directly, whether through email or another form of direct communication.
When one customer commented that Ring would have contacted them quicker for a missed payment, the company issued a quick response.
“Security is our utmost priority, and we can assure you there was not any type of hack or data breach,” Ring shared.
Can Ring cameras be hacked?
Today, hacking devices seems to be a fairly common occurrence, but with the security measures in place, it’s less likely to happen. Ring is secured with not only a simple login, but with two-factor authentication (2-FA) or multi-factor authentication (MFA), which requires you to verify your identity either by inputting an extra code or getting a text to your phone number. This process has been required by Ring since 2020.
So, while it seems there was no massive Ring doorbell camera hack, customers are still wondering why this situation went down the way it did.
