Oak Orchard Health Center has been using the Sunoh.ai automated scribe, embedded with eClinicalWorks, for three months. In this interview, Chief Information Officer Jason Kuder describes results of a physician survey showing enthusiasm for the product.

Pointing out that advances made in recent years by voice recognition, Kuder says that 100% of “providers love it” at the health center. Sixty percent of respondents to the survey are saving 1 to 5 minutes per encounter. Plus, they are more likely to close the notes in a timely fashion which has great downstream benefits from a revenue cycle perspective.

More anecdotally, physicians report that the tool doesn’t make them change their habits, and that it saves mental strain, so that they feel “less drained at the end of the day.” An additional benefit of Sunoh.ai is that it provides them the whole recording and a searchable transcript which can be referenced after the visit. On the patient side of things, they’ve heard no complaints from patients.

We ask Kuder about what they’re looking to work on next at Oak Orchard Health Center.  He said they’re continuing to explore what eClinicalWorks healow can do, and are implementing almost all of the products offered be eCW.

Check out this interview with Jason Kuder from Oak Orchard Health Center to learn more about their experience with the AI assistant, Sunoh.ai.

Learn more about Oak Orchard Health Center: http://www.oakorchardhealth.org/

Learn more about eClinicalWorks: https://www.eclinicalworks.com/

Learn more about Sunoh.ai: https://sunoh.ai/

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